Carrier Solutions

Carrier Solutions

Let Convergent Technologies be your valued partner and single sourced vendor for your telecom services. Through our platform, Convergent Technologies partners with best-in-breed network service and IT providers in effort to support your needs. Our team will work with you to determine your business requirements and assist in designing the solution. Whether you need Internet access or a fully-meshed, secure IP MPLS network, Convergent Technologies has a solution that fits your needs.

Our support is life cycle, and we will be an extension of your team managing the quoting, ordering, implementation, activations, billing, MACDs, inventory management, SLA tracking and penalty recovery, contract negotiations, and renewals.  Our focus is on superior support and our services are subsidized by the partners we represent.   You select the carrier you want and our team will support you.

DATA SERVICES

Convergent Technologies’ data network providers are rich with solutions at market competitive costs supported by industry leading service levels. Our team will work with you to defined the requirement and create a solution with the correct vendor and technology for your business. However, if you elect to move forward with one of our partners, we’ll provide life cycle support and be your interface with the carrier.  Let our team take the day to day burden of managing your communications carrier for you!

Data Services Include:

Internet Connectivity
  • DSL
  • Cable
  • Ethernet over Fiber
  • Ethernet over Copper
  • T1, DS3, OC3, 1G, 10G
Wide Area Connectivity
  • MPLS
  • VPLS
  • Ethernet
  • Ethernet Private Lines
  • IP VPN
  • TDM Private Lines

 

VOICE SERVICES

Convergent Technologies’ traditional voice and SIP network providers are extensive with solutions at market competitive costs supported by industry leading service levels. Our team will work with you to defined the requirement and create a solution with the correct vendor and technology for your business.

Voice Services include:

  • POTS and DIDs
  • Local, Long Distance, Toll Free
  • ISDN PRI
  • T1, DS3, OC3, 1G
  • VoIP/SIP

 

CLOUD BASED SERVICES

IT organizations are increasingly focused on managing application performance, data integrity and security of the network. However, business drivers require a highly scalable and adaptable IT platform that can reduce operating costs and complexity. Cloud based hosted services can help improve the efficiency, availability, scalability and performance of IT resources and applications. Virtualizing your computing environment can simplify your IT infrastructure and free your team up to support your strategic businesses goals. Convergent Technologies offers several cloud based solutions allowing you to move your critical infrastructure, applications, and services into a secure, resilient, distributed environment. Some organizations see a tremendous savings by moving some of all of these services into the cloud through the reduction in electrical and cooling costs, reduction in dedicated square footage for equipment, capital expenses, reduction in help desk, network, development, and other IT resources.

Our Cloud Solutions include:

  • Collocation
  • Data Center
  • Infrastructure as a Service
  • Hosted PBX/Call Center
  • Storage
  • Disaster Recovery and Business Continuity
  • Data Back-up and Recovery
  • Managed Security

 

MOBILITY SERVICES

Our Mobility Lifecycle Support Programs are a comprehensive approach to managing a client’s mobile environment.  Our program assists organizations improve operations, while simultaneously controlling costs and providing real-time visibility to your mobile environment.  From contract negotiations, to policy creation, cost optimization, to managing all of your help desk functionality, our approach is turnkey and lifecycle.   CTI simplifies the management of mobility so organizations can focus on their core competencies.

Our Mobility Services include:

  • Life Cycle Support and On Going Management
  • Device Procurement and Activations
  • Mobile Device Management Software
  • Reporting, Alerts and Analytics
  • Invoice Optimization and Expense Management
  • Vendor Management and Asset Tracking
  • Service Desk Support and Integration

 

CONFERENCING SERVICES

Our conferencing solutions enhance productivity by bringing teams, suppliers, customers and prospects together without the need for expensive travel. Let our team assess your requirements for audio, video and web conferencing and recommend a solution that is cost effective and appropriate for your organization. We will help define the requirements, assist in the vendor selection process and provide life cycle support for the services.

Our Conferencing Services include:

  • Audio Conferencing
  • Web Conferencing
  • Video Conferencing Bridge – IP and ISDN